Strategy and Governance
- Technology Strategy and Multi-Year Roadmaps
- Executive and Board Communication
- Financial Planning and Budget Stewardship
- Portfolio and Investment Governance
- Vendor, Contract, and SOW Management
Executive Profile
Executive Technology Leadership
Business-oriented technology executive with more than 17 years aligning people, operations, governance, cybersecurity, and technology strategy across healthcare, education, financial services, federal/DoD, software, nonprofit, and distributed service organizations. Experienced in building trusted teams, managing multi-million-dollar technology plans, modernizing mission-critical operations, and translating complex choices into practical options for executives, boards, operational leaders, and technical teams.
- Executive and Board Partnership
- Multi-Million-Dollar Technology Planning
- Healthcare and Regulated Operations
- Teams, Vendors, Governance, and Change
- Active Secret Clearance
Open to Vice President, Head of IT, CIO, technology transformation, infrastructure and operations, cybersecurity and governance, enterprise-platform, and mission-driven technology leadership opportunities.
Executive Highlights
Leadership scope and measurable impact
- Advised CEOs, CIOs, CFOs, physician-owner committees, boards, agency leaders, and federal stakeholders.
- Led more than 20 technology employees through three supervisors.
- Developed and executed an approximately $4.3M annual technology plan within CIO-approved allocations.
- Led healthcare transformation, regulated EMR migration, acquisition integration, and 24/7 clinical operations.
- Directed financial-services governance, audit remediation, disaster-recovery testing, and cybersecurity improvements.
- Led a federal transition of 14,000 workstations and 2,500 printers at 98% success with teams of up to 12 engineers.
Leadership Capabilities
Strategy, transformation, risk, and people
People and Transformation
- Organizational Leadership and Staff Development
- Enterprise Transformation
- Organizational Change and Adoption
- Healthcare and Regulated Operations
Risk and Resilience
- Cybersecurity and Enterprise Risk
- Business Continuity and Disaster Recovery
- Enterprise SaaS, Data, and Workflow Governance
- Microsoft Cloud and Digital Workplace
Selected Transformation Outcomes
Complex technology translated into business outcomes
Employer names remain anonymous; the titles, scope, dates, responsibilities, and metrics reflect the approved executive record.
Multi-Site Healthcare Technology Transformation
Specialty Healthcare Practice (2015–2018)
Built the strategy, standards, infrastructure, service model, vendor accountability, and team required for reliable multi-site clinical operations.
- 10+Clinical locations
- CEO, CFO, board, ownersExecutive partnership
- Approximately 1-5Typical ticket carryover
Challenge
A growing physician-owned specialty healthcare organization had fragmented infrastructure, inconsistent connectivity, weak vendor accountability, limited documentation, and technology operating too close to critical clinical workflows.
Leadership Approach
Partnered with the CEO, CFO, executive team, physician-owner IT Committee, board, Operations, vendors, and technical staff. Moved server infrastructure to a resilient data-center and hybrid model; standardized MPLS and multi-site WAN connectivity, VLANs, subnets, remote access, telephony, support, documentation, project governance, and acquired-location integration.
Outcome
Established a resilient multi-site operating model and co-led a controlled legacy-to-commercial EMR transition with joint IT/Operations acceptance and no reported post-go-live data issues.
- Healthcare IT
- MPLS / Multi-Site WAN
- Citrix
- EMR Migration
- Vendor Governance
- Service Management
Healthcare IT Organization and Workflow Modernization
Multi-Site Healthcare Group (2012–2015)
Scaled a 24/7 healthcare technology organization, strengthened service maturity, and replaced a shared procurement workbook with a governed platform.
- Approximately $4.3MAnnual technology plan
- 20+ through 3 supervisorsEmployees led
- Approximately 80% → 97%Infrastructure availability
Challenge
A multi-site healthcare group needed stronger operational accountability, more reliable infrastructure, a disciplined technology plan, and better governance over procurement and thousands of assets.
Leadership Approach
Partnered with the CIO, led more than 20 employees through three supervisors, executed an approximately $4.3M annual technology plan within approved allocations, standardized service, security, refresh, procurement, and vendor practices, and led development of an AD-authenticated role-based asset/procurement platform.
Outcome
Improved infrastructure availability from approximately 80% to 97%, established a more accountable service model, and replaced a sprawling shared workbook with structured, searchable, role-governed operations.
- Healthcare Operations
- Financial Planning
- Service Management
- Active Directory
- SQL
- Asset Governance
Regulated Financial Services Resilience and Governance
Regional Financial Institution (2018–2019)
Strengthened resilience, formal governance, audit remediation, cybersecurity controls, disaster recovery, and lifecycle accountability in a federally regulated financial institution.
- Active-active dual siteDatacenter model
- 33% annuallyMobile cost reduction
- Formal weekly change reviewGovernance
Challenge
The organization needed stronger operational governance, dual-site resilience, defensible audit evidence, repeatable disaster-recovery validation, and security improvements across infrastructure and endpoints.
Leadership Approach
Led infrastructure and support functions, formal weekly change management, dual-datacenter resilience, disaster-recovery testing, failover validation, audit remediation, and implementation of DefenseStorm, HyTrust, and McAfee controls with appropriate vendor and team attribution.
Outcome
Improved the institution’s resilience and audit posture while validating failover readiness and reducing annual mobile costs by 33%.
- GLBA-Aligned Controls
- Disaster Recovery
- DefenseStorm
- HyTrust
- McAfee
- VMware
- Cisco
Federal Endpoint Migration
Federal Endpoint Migration Program (2020–2021)
Directed a nationwide federal transition of 14,000 workstations and 2,500 printers with distributed engineering teams and standardized execution.
- 14,000Workstations
- 2,500Printers
- 98%Success rate
Challenge
A large federal program needed consistent readiness, staffing, risk management, site coordination, and quality across multi-month transition cycles.
Leadership Approach
Served as Chief Engineer / Site Migration Lead, directed teams of up to 12 engineers, aligned federal and site stakeholders, managed escalations, and standardized automation and delivery processes.
Outcome
Migrated 14,000 workstations and 2,500 printers at a 98% success rate while improving field consistency and reducing manual effort.
- Program Delivery
- PowerShell
- Active Directory
- Group Policy
- VMware
- Cisco
- Agile / Scrum
Microsoft Cloud and Digital Workplace Modernization
Advisory and Technology Operations Leadership
Guided organizations from fragmented infrastructure, identity, data-sharing, and collaboration patterns to governed Microsoft cloud operating models.
- Approximately 15 yearsSharePoint experience
- Assessment through adoptionDelivery model
- FERPA-informed where applicableControls
Challenge
Organizations needed secure sharing, identity, endpoint, collaboration, and data practices that users could adopt without creating new operational fragility.
Leadership Approach
Led assessments, roadmaps, solution design, migrations, governance, delegated administration, documentation, training, and transition across Microsoft 365, Azure, Entra ID, SharePoint, Teams, OneDrive, Intune, Defender, and related SaaS platforms.
Outcome
Delivered practical modernization patterns that simplified operations, strengthened security and governance, and gave internal teams sustainable ownership.
- Microsoft 365
- Azure
- Entra ID
- SharePoint
- Teams
- OneDrive
- Intune
- Defender
Dental SaaS Delivery Platform Modernization
Dental SaaS Platform (2021–2023)
Modernized a healthcare software delivery platform with cloud-native deployment, automated testing, release validation, and repeatable production-readiness practices.
- -40%Deployment time
- -30%Infrastructure cost
- 3-5 days → approximately 4 hoursOnboarding time
Challenge
Manual deployment and quality practices were slowing releases, increasing infrastructure cost, and making developer onboarding unpredictable.
Leadership Approach
Partnered with engineering and business leaders to move workloads to Amazon EKS, rebuild CI/CD, automate testing and release validation, and standardize developer environments.
Outcome
Reduced deployment time 40%, infrastructure cost 30%, and new-developer environment setup from three to five days to approximately four hours.
- AWS EKS
- CodePipeline
- Docker
- Bitbucket
- Node.js
- TypeScript
- Puppeteer
- Playwright
Healthcare, Education, and Regulated Experience
Leadership where reliability, privacy, and governance matter
Leadership experience spans multi-site healthcare, higher education, financial services, federal and Department of Defense environments, software, nonprofit organizations, and distributed service teams. The common thread is disciplined governance, resilient operations, practical change, and technology that works for the people relying on it.
Professional Experience
Leadership chronology
Organization labels are intentionally generic while the approved role details remain exact.
February 2024 – Present
Part Time
Co-Founder and Principal Engineer
Independent Technology Consultancy
Portland, OR
- Co-founded and lead a technology advisory and delivery practice serving nonprofit, education, healthcare, community-service, small-business, and commercial organizations.
- Advise organizational leaders on technology strategy, cybersecurity, Microsoft cloud, data, digital operations, workflow modernization, software, vendors, and investment priorities.
- Lead engagements from assessment and planning through architecture, implementation, documentation, and transition to sustainable operating models.
- Maintain hands-on technical depth to evaluate architecture, challenge assumptions, manage delivery risk, and ensure solutions remain secure, scalable, and supportable.
November 2023 – October 2025
Part Time
Senior Solutions Architect
Cloud Advisory Client
Remote
- Advised client executives, operational leaders, and technical teams on enterprise modernization across Microsoft cloud, identity, cybersecurity, collaboration, networking, and service delivery.
- Led environmental assessments and translated organizational priorities, risks, resources, and adoption needs into practical modernization roadmaps.
- Guided management and engineering teams through governance, solution design, implementation, organizational adoption, and transition to ongoing support, including education-sector work using FERPA-informed data controls.
November 2023 – April 2025
Full Time
Contract
DevSecOps Engineer
Government IT Contractor
Remote
- Advised government stakeholders, contractor leadership, and engineering teams on secure delivery practices for Department of Defense software environments.
- Led implementation of automated security controls, vulnerability management, compliance evidence, and validation practices within the software-delivery lifecycle.
- Coordinated platform delivery and incident response across distributed teams, strengthening deployment reliability, operational consistency, and compliance visibility.
November 2022 – April 2023
Full Time
Contract
Information Technology Architect
Federal Identity Program
Remote
- Advised Department of Health agency leaders on secure architecture, modernization, automation, and migration initiatives within a federal operating environment.
- Served as the primary liaison among government coordinators, company leadership, and technical teams, aligning requirements, risks, schedules, and implementation decisions.
- Led conversion of technical and compliance requirements into practical recommendations, delivery plans, and executive-ready communications while improving process consistency.
December 2021 – July 2023
Full Time
DevOps Engineer / Quality Assurance Lead
Dental SaaS Platform
Remote
- Partnered with engineering and business leaders to improve the quality, predictability, and operational reliability of healthcare software delivery.
- Led modernization of the delivery platform, establishing cloud-native deployment, automated testing, release validation, and repeatable production-readiness practices.
- Reduced deployment time 40%, infrastructure cost 30%, and new-developer environment setup from three to five days to approximately four hours.
October 2020 – December 2021
Full Time
Contract
Chief Engineer / Site Migration Lead
Federal Endpoint Migration Program
North Charleston, SC
- Led a nationwide federal technology transition involving 14,000 workstations and 2,500 printers across distributed operating locations.
- Directed teams of up to 12 engineers and coordinated decisions among federal program leaders, site leadership, field teams, and technical stakeholders.
- Held accountability for readiness, staffing, risk, quality, escalation management, and execution across multi-month delivery cycles.
- Achieved a 98% migration success rate while improving field consistency and reducing manual effort through standardized deployment processes.
January 2020 – October 2020
Full Time
Chief Operating Officer
Regional IT Services Organization
North Charleston, SC
- Reported directly to the CEO and led Network Administration, the Network Operations Center, Professional Services, and Security Services.
- Directed staffing, service delivery, customer outcomes, operational performance, escalation management, process improvement, and cross-functional execution.
- Led dozens of enterprise transitions from on-premises environments to Azure and Microsoft 365, spanning identity, collaboration, endpoint management, security, and data protection.
- Simplified fragmented client platforms into governed Microsoft 365 operating models with secure sharing, delegated administration, user training, and durable adoption.
- Maintained 98.7% cumulative implementation customer satisfaction and delivered improvements that increased productivity 25% and reduced rollbacks 60%.
September 2018 – December 2019
Full Time
Manager of Network Infrastructure
Regional Financial Institution
Summerville, SC
- Reported to the Vice President of Information Technology and led Network Administration, Field Services, Service Desk, and Help Desk functions within a federally regulated financial institution.
- Directed infrastructure strategy, enterprise support, resiliency planning, lifecycle management, service delivery, and operational governance.
- Led development of an active-active dual-datacenter operating model and modernization of network, virtualization, voice, firewall, endpoint, and wide-area services.
- Advised technology leadership on audit remediation, cybersecurity controls, formal change governance, disaster recovery, vendor performance, and enterprise risk; reduced annual mobile costs 33%.
September 2015 – September 2018
Full Time
Director of Information Technology
Specialty Healthcare Practice
Charleston, SC
- Reported directly to the CEO and led technology strategy, infrastructure, applications, cybersecurity, user services, vendor management, and operational integration across more than 10 clinical locations.
- Advised the CEO, CFO, physician-owner IT Committee, executive team, and board on investments, organizational risk, modernization priorities, contracts, SOWs, and operating decisions.
- Transformed a fragmented environment into a standardized and resilient hybrid operating model, including organized MPLS and multi-site WAN connectivity, supporting hundreds of users and uninterrupted clinical operations.
- Directed migration from a closed legacy EMR to a commercial web- and API-enabled platform with controlled conversion, reconciliation, cutover, and joint IT/Operations acceptance with no reported post-go-live data issues.
- Modernized service delivery, knowledge management, self-service, workflow, and vendor accountability, reducing typical daily ticket carryover to approximately one to five open requests.
May 2012 – October 2015
Full Time
IT Manager / Systems Administrator
Multi-Site Healthcare Group
North Charleston, SC
- Promoted from Systems Administrator to IT Manager and partnered with the CIO to execute enterprise technology priorities supporting 24/7/365 clinical operations.
- Led more than 20 employees through three supervisors across Engineering, Procurement, Help Desk, and supporting technology functions.
- Developed and executed an approximately $4.3M annual technology plan within CIO-approved allocations, covering operations, infrastructure, procurement, lifecycle planning, staffing, and strategic initiatives.
- Improved infrastructure availability from approximately 80% to 97% while establishing SLA-driven service management, operational accountability, endpoint security, and a standardized 600+ device refresh.
- Led development of an Active Directory-authenticated, role-based asset and procurement platform that replaced a large shared workbook and strengthened governance over thousands of technology assets.
April 2009 – December 2012
Full Time
Consultant
Owner and Founder
Independent Technology Consultancy
Goose Creek, SC
October 2009 – July 2011
Full Time
Contract
Systems Administrator
Government IT Contractor
North Charleston, SC
March 2009 – August 2009
Full Time
Contract
Systems Engineer
Academic Medical Center
Charleston, SC
March 2007 – March 2009
Full Time
Network Administrator
Regional Industrial Services Group
SC / LA
June 2006 – March 2007
Full Time
Technical Support Engineer / Trainer
Telecom Support Provider
Shreveport, LA
Technical Foundation
Technical depth supporting executive decisions
Microsoft and Enterprise Platforms
- Microsoft 365
- Azure
- Entra ID
- SharePoint
- Teams
- OneDrive
- Intune
- Defender
Cloud and Delivery
- AWS
- GCP
- Kubernetes
- Containers
- CI/CD
- Terraform
- Ansible
Infrastructure and Security
- Active Directory
- VMware
- Cisco
- Meraki
- Multi-Site WAN
- Firewalls
- Identity
- Endpoint Security
- SIEM
Data, Software, and Automation
- SQL
- APIs
- Python
- PowerShell
- TypeScript
- Node.js
- Workflow Automation
Regulatory Foundation
- HIPAA
- PCI-DSS
- FERPA-Informed Data Handling
- GLBA-Aligned Controls
- Federal and DoD Requirements
Credentials
Clearance, citizenship, education, and certifications
Education
Bachelor of Science
Computer and Information Systems Security / Information Assurance — Louisiana Tech University
Completed Certification
CompTIA Security+
CompTIA — Expires May 2027
Active Clearance
Active Secret Clearance
Citizenship
U.S. Citizen
Certification
Microsoft Certified: Azure AI Engineer Associate
Microsoft — Issued May 2024
Expired May 2025 Contact
Looking for a technology leader who can connect strategy, operations, risk, and execution?
Geoff brings executive perspective, regulated-environment experience, organizational leadership, and hands-on technical depth to modernization efforts that must work for both the mission and the people carrying it out.